Congratulations to Ms. Shadawna Pacley!

Shadawna continues to excel in her ability to lead. She consistently demonstrates her strength to perform under pressure by utilizing the tools/training provided to find solutions. Shadawna is patient and courteous with customers and staff; and is often known to make them laugh and feel welcome. Shadawna on several occasions has proven herself a dependable and trustworthy team player. She serves as a “go to” person for Civil and Passports and does so without complaint. Her adaptability to address and resolve challenges and assist in diffusing situations make her a vital part of the team. Her enthusiasm and dedication are crucial to the success of our division goals.