Congratulations to Mrs. Teresa Smith!

Teresa Smiths dedication, strong work ethic and reliability. This young lady begins her day at 7:30 AM each morning ensuring that the office is set up for the workday. Her normal routine is to come in and start the computers to make certain they are readily accessible for the citizens. Many days I have witnessed her sitting quietly at her desk focused on her work ensuring that every dot is dotted and every “T” is crossed. Not only does she have an excellent work ethic she is also reliable. If our manager is out of the office she assumes the role of manager and provides guidance to her counterparts. Her dedication has been simply shown through her 30 years of dedication to the Clerk of Courts Office. We enjoy her each and every day from her quick wit to her infectious laughter and of course the pounding on the desk! She will be missed when she’s gone!”

Congratulations Teresa!!

Congratulations to Ms. Shadawna Pacley!

Shadawna continues to excel in her ability to lead. She consistently demonstrates her strength to perform under pressure by utilizing the tools/training provided to find solutions. Shadawna is patient and courteous with customers and staff; and is often known to make them laugh and feel welcome. Shadawna on several occasions has proven herself a dependable and trustworthy team player. She serves as a “go to” person for Civil and Passports and does so without complaint. Her adaptability to address and resolve challenges and assist in diffusing situations make her a vital part of the team. Her enthusiasm and dedication are crucial to the success of our division goals.

Congratulations to Mrs. Shannon McDonald!

Shannon exhibits a consistent courteous demeanor with each customer she encounters. Her interactions with the public are professional and create a positive court-related experience. Arriving to work early or volunteering to help out is a common practice with Shannon. Her creativity has provided us with colorful divider labels for citation placement and decorative pen holders for the public’s use. It is easy to see that Shannon is approachable, by the demeanor she displays, accessible by being ready to help out, and accountable by arriving early to work each day.

Congratulations to Ms. Ginger Gray!

Ginger has exhibited qualities of an excellent employee. She has faced the challenge of preparing for a newly appointed Judge and an additional upcoming Judge. She initiated inquiries for software changes and worked to help make them so she has prepared necessary documents. Ginger also worked diligently with the DA’s Office to transition with Attorney Manager. Ginger has also been observed working with other managers resolving day to day issues. The Judge’s staff, DA’s office, Sheriff’s department, and Public Defender’s office also use her as a go to person. On top of all this, she still has time to ensure her staff has the tools and support to do their tasks. She finds humor and joy while juggling all her roles. Dependable? No doubt. Her expertise and willingness to go above and beyond to ensure our jobs that serve Rockdale County citizens should not go unnoticed.

Congratulations Madam Clerk, Janice Morris!

This past Saturday, December 6th, Madam Clerk received an award from President Marvin S. Arrington Jr. of the GABCO and was named the State Court Clerk of the Year. Madam Clerk is honored to be the recipient of this prestigious award. She would like to extend congratulations to all of the other nominees. Madam Clerk would also like to dedicate this award to the rest of her staff at the Rockdale County Clerk of Superior & State Courts. “I would like to thank my staff for doing an amazing job. This award represents all the hard work my staff has done. Thank you Rockdale County for your support.”

Congratulations to Mrs. Sheila Dodd!

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“Shelia often goes above and beyond when helping customers. One example is when a customer came up to sign over a cash bond. The customer went to the wrong floor for assistance and was having difficulty finding her way around the courthouse. Shelia went down to where the customer was, retrieved all necessary information and then came back up to the office to process the request. An email was provided to me stating how polite Shelia was and how she went above and beyond to assist the customer. This is common practice for Shelia when it comes to assisting the public.”

“Shelia is always very sweet and helpful when I have to work with her. There are several times throughout the week where she is called upon to locate documents or even help me understand what exactly I’m doing. I can call her 10 times and she is still kind and helpful with each call! I know when I call on Shelia for assistance she does everything to try to be helpful and resolve any issues.”